Empowering Culture and Connection at Scan with Lindsay Crawley Herbert | S6E12 JKLAdvisors.ai

About the Guest(s): Lindsay Crawley Herbert is the Chief People Officer at Scan Group. With a background as a Certified Public Accountant, Lindsey transitioned into HR by leveraging her experience at Deloitte, Grant Thornton, Anthem, and Simon Property Group. Known for her expertise in mergers and acquisitions and creating people-centric organizational culture, she's now leading transformative HR and cultural initiatives at Scan Group. Episode Summary: Welcome to another insightful episode of "Growing Your Business with People," hosted by Jeff Lackey. Today, Jeff converses with Lindsay Crawley Herbert, Chief People Officer at Scan Group, discussing innovative HR strategies to cultivate culture and boost employee engagement. Lindsey shares her unique journey from CPA to HR, emphasizing the impact of deep employee population understanding in shaping her approach to HR leadership. In this episode, Lindsey delves into fostering a culture-first organization at Scan Group. Explore how Scan's initiatives like the Golden Apple awards and programs like "Trading Ages" help in driving a culture of empathy, collaboration, and transparency. Discover the profound ways in which Scan ties employee incentives to mission-driven goals, thereby aligning personal growth with corporate success. Lindsay also highlights the transformative potential of micro learning, detailing Scan's approach to making training digestible and accessible. Key Takeaways: Empathy in Leadership: Build trust and strong cultures by leading with empathy and maintaining transparency. Mission-Driven Goals: Incorporate mission-driven goals into performance metrics to motivate and engage employees deeply. Innovative Learning Methods: Embrace micro learning as a flexible, relevant way for continuous employee development. Celebratory Culture: Recognize and celebrate employee achievements to foster a sense of belonging and motivation. Open Communication: Implement open door policies and regular listening sessions to ensure continuous feedback and inclusive growth. Notable Quotes: "If our employees are engaged and have a strong employee experience, they will then create a better member experience." – Lindsay Crawley Herbert "It's all about getting in front of employees in a way that they can digest it quickly. Five minutes. Everybody can find five minutes." – Lindsay Crawley Herbert "We share everything and as much as we can with our employees as soon as we can, the good, the bad, the ugly, because we're all in it together." – Lindsay Crawley Herbert "Our focus is about getting 10% better: personally, professionally, and as a company." – Lindsay Crawley Herbert "Building a really good culture where you can connect the work that they're doing to making something better is so important." – Lindsay Crawley Herbert Resources: Scan Group: Scan Health Plan Paradox AI: Paradox AI Jeff Lackey: LinkedIn Profile Lindsey Crawley Herbert: LinkedIn Profile Stay tuned to "Growing Your Business with People" for more enlightening episodes that dive deep into leveraging human capital for business growth. Subscribe, listen, and share on LinkedIn, YouTube, Apple, Spotify, Amazon, and other major platforms.🔔 Subscribe To Channel for the latest podcasts on growing your business & getting expert advice on solving problems https://www.youtube.com/@JKLAdvisors ---------------------------------------------------------------------------------------------------------------------------------- ⭐ ⭐ ⭐ Podcast is currently on your favorite platforms: 👉Apple Podcasts: https://podcasts.apple.com/podcast/id1659743511 👉Spotify: https://open.spotify.com/show/4RgF6I69FdiDzBgTLzZlWH 👉iHeartRadio: https://www.iheart.com/podcast/269-growing-your-business-with-108104719/ 👉Amazon Music: https://music.amazon.com/podcasts/dbf81855-67a9-4500-bdec-c45ace015170 ✅ Stay Connected With Us. 👉JKL Advisors: https://jkladvisors.ai/ 👉LinkedIn: https://www.linkedin.com/company/grow... 👉Future Solve: https://www.futuresolve.com/ 👉Paradox: https://www.paradox.ai/ 👉Sevenstep: https://www.sevensteprpo.com/ ✅ For Business Inquiries: jeff@jkladvisors.ai

Ivonne Kinser Discusses Leveraging Innovation for Business Growth | S6E11 | JKLAdvisors.ai

About the Guest(s): Ivonne Kinser is a renowned marketing innovation expert, the founder of Vantage Creative Group , and a celebrated author of the book "Think." With a distinguished career that began in 2001, Yvonne has led marketing efforts for prominent brands such as American Airlines and Avocados from Mexico. Her work has earned accolades, including placing Avocados from Mexico in Fast Company's list of the most innovative companies. An international keynote speaker and thought leader, Ivonne is dedicated to driving growth through unconventional marketing and disruptive creativity. Episode Summary: In this episode of "Growing Your Business with People," host Jeff engages in a dynamic conversation with Ivonne Kinser, a trailblazer in marketing innovation. With a fascinating career spanning multiple industries from fashion to CPG, Ivonne shares her unique insights on how business executives can harness marketing innovation to accelerate growth and how leaders can foster a culture of disruptive creativity. Ivonne elaborates on the critical role of innovation as a problem-solving tool and stresses the importance of starting with a clearly defined problem to drive creative solutions. Highlighting her remarkable efforts at Avocados from Mexico, she discusses leveraging chatbots to enhance consumer education and the more recent application of cloning a persona using AI to offer authentic consumer engagement. The episode is rich with actionable advice for business leaders on cultivating environments that foster innovation, including creating psychological safety and encouraging curiosity within their teams. Key Takeaways: Innovation as Problem-Solving: Yvonne emphasizes that true innovation stems from creative problem-solving rather than just pursuing novelty for its own sake. Role of Leadership: Leaders must create psychologically safe environments that encourage risk-taking and foster an innovative mindset among team members. Strategic Innovation: Effective innovation requires a blend of clear strategic goals and the flexibility to pivot as new insights emerge. Leveraging Technology: Techniques such as chatbots and AI can enhance consumer engagement and provide scalable solutions to common business challenges. Empowering Teams: Give your team the freedom to explore and solve problems creatively, reinforcing trust while maintaining strategic oversight. Notable Quotes: "Innovation is just creative problem-solving." – Ivonne Kinser "When you solve problems in predictable ways, you don't differentiate yourself in the market." – Ivonne Kinser "The key is to start with a problem that no one else has solved in your industry." – Ivonne Kinser "Innovation and strategy go hand in hand; it's all about problem-solving." – Ivonne Kinser "Allocating a small amount of budget and letting a creative team solve a problem can start an innovative culture." – Ivonne Kinser Resources: Ivonne Kinser's Book: Think Avocados from Mexico: Avocados from Mexico Website SOMOS Foods: Check out their latest innovation with Abuela AI Be sure to listen to the full episode for in-depth insights and stay tuned for more enlightening content from "Growing Your Business with People." Don't forget to subscribe, comment, and share the podcast on LinkedIn, YouTube, Apple, Spotify, and other platforms. Visit GYPWP for more information. 🔔 Subscribe To Channel for the latest podcasts on growing your business & getting expert advice on solving problems https://www.youtube.com/@JKLAdvisors ---------------------------------------------------------------------------------------------------------------------------------- ⭐ ⭐ ⭐ Podcast is currently on your favorite platforms: 👉Apple Podcasts: https://podcasts.apple.com/podcast/id1659743511 👉Spotify: https://open.spotify.com/show/4RgF6I69FdiDzBgTLzZlWH 👉iHeartRadio: https://www.iheart.com/podcast/269-growing-your-business-with-108104719/ 👉Amazon Music: https://music.amazon.com/podcasts/dbf81855-67a9-4500-bdec-c45ace015170 ✅ Stay Connected With Us. 👉JKL Advisors: https://jkladvisors.ai/ 👉LinkedIn: https://www.linkedin.com/company/grow... 👉Future Solve: https://www.futuresolve.com/ 👉Paradox: https://www.paradox.ai/ 👉Sevenstep: https://www.sevensteprpo.com/ ✅ For Business Inquiries: jeff@jkladvisors.ai

Adam Gordon Discusses Entrepreneurship and Leadership in Talent Acquisition | S6E10 | JKLAdvisors.ai

About the Guest(s): Adam Gordon is a serial entrepreneur with a deep expertise in HR and recruitment technology. He’s the former CEO of Candidate ID, a pioneering marketing automation platform for talent acquisition, which he sold to iCIMS in 2022. Adam has also held leadership roles such as CEO and Managing Director at Norman Broadbent. Currently, he is the co-founder of PoetryHR, an innovative startup developing recruiter enablement technology. Adam operates out of Glasgow, Scotland, and brings over 24 years of experience in business tech and recruitment marketing to the table. Episode Summary: In this insightful episode of "Growing Your Business with People," host Jeff Lackey chats with Adam Gordon, a seasoned entrepreneur in the HR tech space. They delve into the nuances of transitioning from working in large corporations like PwC to founding and growing entrepreneurial ventures such as Candidate ID and PoetryHR. Adam shares his unique journey triggered by personal circumstances, his pursuit to surpass his father's achievements, and how these experiences have shaped his approach to business and leadership. Throughout the conversation, Adam emphasizes the importance of strategic hiring, particularly bringing onboard leaders who can scale along with the business. They discuss the differences between large and small organizational structures, focusing on the efficiency of smaller teams and the pitfalls of overcomplication. Adam also elaborates on the value of automation and self-service technologies in HR and talent acquisition, underscoring how these innovations are crucial for staying competitive. The discussion touches on the parallels between talent acquisition and sales and marketing, suggesting that many principles applicable in these matured domains can enhance HR practices. Key Takeaways: Hire Big Early: Bring in leaders with significant experience to help your business grow into new levels effortlessly. Embrace Automation: Automate repetitive tasks to improve efficiency and allow your team to focus on high-value work. Focus on Execution: A great idea means nothing without effective execution; adaptability and iteration are key. Self-Service and Community Support: Leveraging self-service options and community-driven customer support can streamline operations and enhance user experience. Clear and Transparent Leadership: While transparency is important, shielding your team from unnecessary details can help maintain focus and productivity. 🔔 Subscribe To Our Channel for the latest podcasts on growing your business & getting expert advice on solving problems https://www.youtube.com/@JKLAdvisors ---------------------------------------------------------------------------------------------------------------------------------- ⭐ ⭐ ⭐ Podcast is currently on your favorite platforms: 👉Apple Podcasts: https://podcasts.apple.com/podcast/id1659743511 👉Spotify: https://open.spotify.com/show/4RgF6I69FdiDzBgTLzZlWH 👉iHeartRadio: https://www.iheart.com/podcast/269-growing-your-business-with-108104719/ 👉Amazon Music: https://music.amazon.com/podcasts/dbf81855-67a9-4500-bdec-c45ace015170 ✅ Stay Connected With Us. 👉JKL Advisors: https://jkladvisors.ai/ 👉LinkedIn: https://www.linkedin.com/company/grow... 👉Future Solve: https://www.futuresolve.com/ 👉Paradox: https://www.paradox.ai/ 👉Sevenstep: https://www.sevensteprpo.com/ ✅ For Business Inquiries: jeff@jkladvisors.ai

Exploring Radical Transparency in Talent Acquisition | S6E9 | JKLAdvisors.ai

About the Guest(s): Gerry Crispin: Gerry Crispin is the co-founder of Career Crossroads and a seasoned expert in the talent acquisition field. He has an illustrious background working as a senior leader in organizations like Pepsi, AT\&T, and J\&J. Additionally, Gerry has taught at Cornell and is the co-founder of the Talent Board, an organization that sponsors the CandE awards, which set the standard for evaluating candidate experiences across industries. Chris Hoyt: Chris Hoyt is the President of Career Crossroads. Before taking on this role, Chris had a significant career working with top-tier companies such as Pepsi and AT\&T. With a focus on talent acquisition leadership, Chris has been instrumental in fostering transparency and innovation in the recruitment process. Episode Summary: In this engaging episode of "Growing Your Business with People," host Jeff Lackey welcomes industry experts Gerry Crispin and Chris Hoyt to discuss the crucial concept of radical transparency in the recruitment process. Gerry and Chris, representing Career Crossroads, bring a wealth of knowledge from their extensive careers in talent acquisition, shedding light on the shifts happening in the industry toward more transparent and ethical practices. Throughout the episode, the guests delve into the impact of radical transparency on the recruitment landscape. They explore the importance of providing data-driven insights to candidates and hiring managers alike, aiming to create a more equitable and informed hiring process. Highlighting specific examples, such as the impact of supplying demographic data to recruiters, and the need for leaders to foster diverse networks, the conversation underscores the transformative potential of honest and open communication in talent acquisition. Key Takeaways: Radical Transparency in Recruitment: * Emphasizes the need for transparency in the hiring process to improve decision-making for both employers and candidates. Data-Driven Approach: * Discusses the importance of providing demographic data to recruiters to build diverse slates and the role of technology in this process. Ethical Capitalism: * Focuses on how businesses can give back to their communities through initiatives like Career Crossroads' 501(c)(3) and other philanthropic efforts. Servant Leadership: * Encourages CEOs and business leaders to adopt servant leadership principles and focus on fair reward distribution within their organizations. Building Diverse Networks: * Illustrates strategies such as mentoring 🔔 Subscribe To Channel for the latest podcasts on growing your business & getting expert advice on solving problems https://www.youtube.com/@JKLAdvisors ---------------------------------------------------------------------------------------------------------------------------------- ⭐ ⭐ ⭐ Podcast is currently on your favorite platforms: 👉Apple Podcasts: https://podcasts.apple.com/podcast/id1659743511 👉Spotify: https://open.spotify.com/show/4RgF6I69FdiDzBgTLzZlWH 👉iHeartRadio: https://www.iheart.com/podcast/269-growing-your-business-with-108104719/ 👉Amazon Music: https://music.amazon.com/podcasts/dbf81855-67a9-4500-bdec-c45ace015170 ✅ Stay Connected With Us. 👉JKL Advisors: https://jkladvisors.ai/ 👉LinkedIn: https://www.linkedin.com/company/grow... 👉Future Solve: https://www.futuresolve.com/ 👉Paradox: https://www.paradox.ai/ 👉Sevenstep: https://www.sevensteprpo.com/ ✅ For Business Inquiries: jeff@jkladvisors.ai