Growing Your Business with People

Tuesday, 11 June 2024

Revolutionizing Employee Retention with Expert Dick Finnegan | S6E6 | JKLAdvisors.ai

About the Guest(s): Dick Finnegan is recognized globally as an authority on employee retention and reducing turnover. With a background as a therapist and experience as an HR executive, Finnegan transitioned into consulting and authored the highly acclaimed SHRM book "The Power of Stay Interviews." He has worked with numerous organizations across industries, including healthcare, manufacturing, and distribution, to implement effective retention strategies. Finnegan's work has saved companies millions of dollars and improved organizational efficiency and morale significantly. Episode Summary: Welcome to another insightful episode of "Growing Your Business with People," hosted by Jeff Lackey. Today, Jeff is joined by Dick Finnegan, a global authority on reducing turnover, to discuss employee retention strategies that significantly impact an organization's bottom line. In this episode, Finnegan provides an in-depth look into how companies can measure and mitigate the high costs of employee turnover, emphasizing the importance of trust in the relationship between employees and their immediate supervisors. In today's conversation, Jeff and Dick explore the real reasons behind employee turnover and how traditional methods of engagement may be missing the mark. Finnegan highlights the necessity of accountability at the operations level and introduces the concept of "stay interviews" which he devised to build trust and uncover actionable insights from employees. This episode is a treasure trove of actionable advice for CEOs and HR professionals alike, focusing on metrics-driven strategies and fostering a culture of trust to improve retention and organizational performance. Key Takeaways: * **The Hidden Costs of Turnover**: Many CFOs and financial officers overlook the significant financial impact of employee turnover. Proper measurement and accountability can reveal that turnover often ranks among the highest operational costs. * **Trust as a Cornerstone**: The primary reason employees stay or leave a company is their level of trust in their direct supervisor. Building this trust through consistent and intentional actions is crucial for retention. * **Stay Interviews**: Implementing stay interviews allows managers to understand employees' concerns and motivations deeply. These interviews help create actionable strategies to improve job satisfaction. * **Accountability on First-Line Leaders**: Shifting retention responsibility to first-line leaders rather than HR ensures that supervisors directly engage with and resolve employee issues. * **Industry-Wide Applicability**: The principles discussed apply across various industries, from healthcare to manufacturing and distribution, proving the universal benefit of these strategies. Notable Quotes: 1. "The number one reason employees stay or leave or engage or disengage is how much they trust their boss." 2. "While millions of dollars are going out the door, around the corner in HR, retention is perceived internally to be a big HR issue." 3. "Don't work with us unless you're serious about cutting turnover." 4. "You have to learn to trust the boss to build a culture of openness and loyalty." 5. "If you build in accountab 🔔 Subscribe To Channel for the latest podcasts on growing your business & getting expert advice on solving problems https://www.youtube.com/@JKLAdvisors ---------------------------------------------------------------------------------------------------------------------------------- ⭐ ⭐ ⭐ Podcast is currently on your favorite platforms: 👉Apple Podcasts: https://podcasts.apple.com/podcast/id1659743511 👉Spotify: https://open.spotify.com/show/4RgF6I69FdiDzBgTLzZlWH 👉iHeartRadio: https://www.iheart.com/podcast/269-growing-your-business-with-108104719/ 👉Amazon Music: https://music.amazon.com/podcasts/dbf81855-67a9-4500-bdec-c45ace015170 ✅ Stay Connected With Us. 👉JKL Advisors: https://jkladvisors.ai/ 👉LinkedIn: https://www.linkedin.com/company/grow... 👉Future Solve: https://www.futuresolve.com/ 👉Paradox: https://www.paradox.ai/ 👉Sevenstep: https://www.sevensteprpo.com/ ✅ For Business Inquiries: jeff@jkladvisors.ai

Tuesday, 4 June 2024

Chad and Cheese Talk Talent Tech and Recruitment Realities | S6E5 | JKLAdvisors.ai

In this engaging and insightful episode of "Growing Your Business with People," join host Jeff Lackey as he welcomes Chad Soash and Joel Cheeseman, better known as Chad and Cheese, from HR’s most dangerous podcast. Buckle up for an entertaining and informative discussion on leveraging technology to enhance recruitment processes and drive business success. The duo dives into the heart of recruiting, emphasizing the crucial role of talent in organizational growth and the significance of knowing and investing in the right tech solutions. Throughout the conversation, Chad and Joel explore various facets of recruitment technology, from process automation to candidate relationship management systems (CRM). They offer valuable insights into specific technologies making impactful waves in the industry, such as Paradox, Talkpush, and Vet. Emphasizing the importance of keeping up with innovation, they stress the necessity for business leaders to treat talent acquisition as a strategic investment, fostering a harmonious balance between tech and human touch. Key Takeaways: * **The Vital Role of Talent:** Talent is the beating heart of an organization, essential for building, selling, and servicing. Ignoring this fact jeopardizes organizational success. * **Tech's Rapid Evolution:** Modern technological advancements, especially in AI and large language models, have drastically sped up recruiting processes, presenting both opportunities and challenges. * **Investment in Tech:** Companies must evaluate and strategically invest in tech solutions that align with their business goals, ensuring a high return on investment. * **Automation and Human Touch:** Balancing cutting-edge automation with personal engagement can enhance the candidate experience and boost recruitment efficiency. * **Cross-Department Collaboration:** Successful recruitment strategies often involve collaboration between HR/TA leaders and other 🔔 Subscribe To Channel for the latest podcasts on growing your business & getting expert advice on solving problems https://www.youtube.com/@JKLAdvisors ---------------------------------------------------------------------------------------------------------------------------------- ⭐ ⭐ ⭐ Podcast is currently on your favorite platforms: 👉Apple Podcasts: https://podcasts.apple.com/podcast/id1659743511 👉Spotify: https://open.spotify.com/show/4RgF6I69FdiDzBgTLzZlWH 👉iHeartRadio: https://www.iheart.com/podcast/269-growing-your-business-with-108104719/ 👉Amazon Music: https://music.amazon.com/podcasts/dbf81855-67a9-4500-bdec-c45ace015170 ✅ Stay Connected With Us. 👉JKL Advisors: https://jkladvisors.ai/ 👉LinkedIn: https://www.linkedin.com/company/grow... 👉Future Solve: https://www.futuresolve.com/ 👉Paradox: https://www.paradox.ai/ 👉Sevenstep: https://www.sevensteprpo.com/ ✅ For Business Inquiries: jeff@jkladvisors.ai

Tuesday, 28 May 2024

Creating a Culture of Listening and Value-Based Decision Making | S6E4 | JKLAdvisors.ai

In this episode of 'Growing Your Business with People,' host Jeff Lackey engages in a thoughtful conversation with Stephanie Carroll, exploring the profound impact of listening to employees and making value-based decisions on company culture and business growth. Carroll shares her wisdom on cultivating an environment that not only resonates with the organization's core values but also demonstrates its commitment to those values through decisive action. Stephanie elaborates on the lessons she learned when she transitioned from CVS Health to the then-small but rapidly growing AbleTo. She underscores the importance of genuinely listening to employees rather than assuming their needs, highlighting how this approach led to meaningful company-wide initiatives, especially around diversity and trust building. Carroll also discusses how steering decisions through the lens of company values, such as putting 'People First,' can lead to acts of leadership solidarity that resonate profoundly with employees, thereby fostering a productive and engaged workforce. Key Takeaways: * Living company values is instrumental to aligning decisions with the organizational culture and can significantly influence employee morale and trust. * Listening to employees and validating their perspectives is crucial for accurate decision-making and avoiding assumptions that could lead to misalignment. * Leveraging peer input, surveys, and town hall meetings are effective tactics for gathering employee feedback and ensuring voices across the organization are heard. * Making value-based compromises, such as leadership team sacrifice for employee bonuses, can reinforce a culture of putting 'People First.' * Cultivating a culture where decisions reflect values can be a pivot point for business growth and employee engagement. 🔔 Subscribe To Channel for the latest podcasts on growing your business & getting expert advice on solving problems https://www.youtube.com/@JKLAdvisors ---------------------------------------------------------------------------------------------------------------------------------- ⭐ ⭐ ⭐ Podcast is currently on your favorite platforms: 👉Apple Podcasts: https://podcasts.apple.com/podcast/id1659743511 👉Spotify: https://open.spotify.com/show/4RgF6I69FdiDzBgTLzZlWH 👉iHeartRadio: https://www.iheart.com/podcast/269-growing-your-business-with-108104719/ 👉Amazon Music: https://music.amazon.com/podcasts/dbf81855-67a9-4500-bdec-c45ace015170 ✅ Stay Connected With Us. 👉JKL Advisors: https://jkladvisors.ai/ 👉LinkedIn: https://www.linkedin.com/company/grow... 👉Future Solve: https://www.futuresolve.com/ 👉Paradox: https://www.paradox.ai/ 👉Sevenstep: https://www.sevensteprpo.com/ ✅ For Business Inquiries: jeff@jkladvisors.ai

Tuesday, 21 May 2024

Suzanne Gaunt

🔔 Subscribe To Channel for the latest podcasts on growing your business & getting expert advice on solving problems https://www.youtube.com/@JKLAdvisors ---------------------------------------------------------------------------------------------------------------------------------- ⭐ ⭐ ⭐ Podcast is currently on your favorite platforms: 👉Apple Podcasts: https://podcasts.apple.com/podcast/id1659743511 👉Spotify: https://open.spotify.com/show/4RgF6I69FdiDzBgTLzZlWH 👉iHeartRadio: https://www.iheart.com/podcast/269-growing-your-business-with-108104719/ 👉Amazon Music: https://music.amazon.com/podcasts/dbf81855-67a9-4500-bdec-c45ace015170 ✅ Stay Connected With Us. 👉JKL Advisors: https://jkladvisors.ai/ 👉LinkedIn: https://www.linkedin.com/company/grow... 👉Future Solve: https://www.futuresolve.com/ 👉Paradox: https://www.paradox.ai/ 👉Sevenstep: https://www.sevensteprpo.com/ ✅ For Business Inquiries: jeff@jkladvisors.ai

Tuesday, 14 May 2024

Saar Mahna Discusses Growing Banjo Health with a Strong Network | S6E2 | JKLAdvisors.ai

In this engaging episode of "Growing Your Business with People," host Jeff Lackey welcomes Saar Mahna, a visionary in the healthcare tech industry, and Ohio State Buckeye. With a focus on optimizing healthcare outcomes and reducing administrative burden, Saar shares valuable insights into the formation and rise of Banjo Health. The conversation centers around the critical role of teamwork, networking, and the strategic assembly of talent in fueling business growth. Saar reflects on his journey, beginning with the foundational advantage of a deep network of friends, family, and professionals, which facilitated the initial team formation for Banjo Health. His collaboration with co-founder James Rollins exemplifies the power of strategic recruitment and how they developed a prototype that would pave the way for success in healthcare technology. The discussion sheds light on the challenges and triumphs faced when pioneering in the volatile landscape of healthcare, underlining the importance of innovation and agility in the modern business domain. The episode progresses with an exploration of the strategies Saar implemented to nurture his company's growth, highlighting the interplay between expertise in finance, healthcare, and the PBM world—dubbed the "wild, wild west" of healthcare by Jeff Lackey. Key Takeaways: * Effective networking and leveraging relationships play a pivotal role in the initial team building and company development stage. * The collaboration with a skilled co-founder and recruiting a strong initial team is crucial for prototyping and early successes. * Prioritization of customized AI technology in healthcare can lead to more accurate decisions, reduced administrative burdens, and improved clinical outcomes. * Experience in diverse fields such as finance and healthcare markets equips leaders with unique perspectives and innovative approaches to industry challenges. * Adaptability and continuous innovation are essential for success in the evolving healthcare sector, especially in areas like specialty pharmacy management. 🔔 Subscribe To Channel for the latest podcasts on growing your business & getting expert advice on solving problems https://www.youtube.com/@JKLAdvisors ---------------------------------------------------------------------------------------------------------------------------------- ⭐ ⭐ ⭐ Podcast is currently on your favorite platforms: 👉Apple Podcasts: https://podcasts.apple.com/podcast/id1659743511 👉Spotify: https://open.spotify.com/show/4RgF6I69FdiDzBgTLzZlWH 👉iHeartRadio: https://www.iheart.com/podcast/269-growing-your-business-with-108104719/ 👉Amazon Music: https://music.amazon.com/podcasts/dbf81855-67a9-4500-bdec-c45ace015170 ✅ Stay Connected With Us. 👉JKL Advisors: https://jkladvisors.ai/ 👉LinkedIn: https://www.linkedin.com/company/grow... 👉Future Solve: https://www.futuresolve.com/ 👉Paradox: https://www.paradox.ai/ 👉Sevenstep: https://www.sevensteprpo.com/ ✅ For Business Inquiries: jeff@jkladvisors.ai

Thursday, 2 May 2024

Leading with Questions: Transforming Leadership | S6E1 Part 2 | JKLAdvisors.ai

In this insightful episode of Growing Your Business with People, host Jeff Lackey sits down with Bob Tiede, co-author of "Leading with Questions," who shares insights on how leaders can transform their businesses by leading with questions. He discusses the research and empirical evidence supporting this approach, including increased innovation and reduced turnover. Bob Tiede is a well-known figure who has made significant contributions in the field of leadership and personal development. With a wealth of experience and expertise, Bob has inspired many individuals through his work. He is recognized for his insightful perspectives on leadership and his ability to empower others to reach their full potential. Bob's passion for helping others grow and succeed is evident in his various endeavors, making him a respected figure in the leadership community. Tiede also shares stories of successful leaders who have implemented this strategy. He emphasizes the importance of silence and listening, highlighting the "eight-second rule" where leaders count silently after asking a question to allow for thoughtful responses. By asking powerful questions and creating a culture of engagement, leaders can drive business success. Key Takeaways: * Leading with questions encourages innovation, reduces decision-making errors, and has been linked to a 29% increase in corporate profits and 72% decrease in employee turnover. * Bob Tiede's own leadership transformation exemplifies the shift from command-and-control to a facilitative style that values team input. * The success stories from Popeyes Chicken and the US Navy demonstrate how asking questions can turn around company culture and enhance employee engagement. * Simple, yet powerful questioning methods can equip any leader to foster deeper interactions and empower their staff. * Bob shares a technique that allows leaders to become better listeners and more adept at handling tough questions with ease, thus enhancing their leadership effectiveness. --- 🔔 Subscribe To Channel for the latest podcasts on growing your business & getting expert advice on solving problems https://www.youtube.com/@JKLAdvisors ---------------------------------------------------------------------------------------------------------------------------------- ⭐ ⭐ ⭐ Podcast is currently on your favorite platforms: 👉Apple Podcasts: https://podcasts.apple.com/podcast/id1659743511 👉Spotify: https://open.spotify.com/show/4RgF6I69FdiDzBgTLzZlWH 👉iHeartRadio: https://www.iheart.com/podcast/269-growing-your-business-with-108104719/ 👉Amazon Music: https://music.amazon.com/podcasts/dbf81855-67a9-4500-bdec-c45ace015170 ✅ Stay Connected With Us. 👉JKL Advisors: https://jkladvisors.ai/ 👉LinkedIn: https://www.linkedin.com/company/grow... 👉Future Solve: https://www.futuresolve.com/ 👉Paradox: https://www.paradox.ai/ 👉Sevenstep: https://www.sevensteprpo.com/ ✅ For Business Inquiries: jeff@jkladvisors.ai